Hands-on Data Science

ChatGPT for Public Sector Workers

Course Description:

Discover the power of Conversational AI and how it can revolutionize your work in the public sector. This one-day course delivers an exciting deep dive into OpenAI’s ChatGPT, a state-of-the-art language model that is helping to reshape public communication and service delivery. Our seasoned instructors will walk you through the technology, teaching you how to utilize it to streamline processes, engage with constituents, and make data-informed decisions.

 

Introduction to Conversational AI and ChatGPT: Overview of conversational AI, focusing on the capabilities and potential of ChatGPT in the public sector.
Integrating ChatGPT into Public Services: Strategies for adopting ChatGPT to enhance public communication, service delivery, and administrative efficiency.
Practical Applications and Use Cases: Exploring specific examples of how ChatGPT can be applied to solve real-world problems in government operations and constituent engagement.
Navigating Ethical and Privacy Considerations: Addressing the ethical use of conversational AI, including considerations for privacy, transparency, and fairness.
Hands-on Workshop: Guided exercises to gain practical experience in setting up, customizing, and deploying ChatGPT solutions for public sector challenges.

Syllabus:

  1. Introduction to Conversational AI and ChatGPT: Overview of conversational AI, focusing on the capabilities and potential of ChatGPT in the public sector.
  2. Integrating ChatGPT into Public Services: Strategies for adopting ChatGPT to enhance public communication, service delivery, and administrative efficiency.
  3. Practical Applications and Use Cases: Exploring specific examples of how ChatGPT can be applied to solve real-world problems in government operations and constituent engagement.
  4. Navigating Ethical and Privacy Considerations: Addressing the ethical use of conversational AI, including considerations for privacy, transparency, and fairness.
  5. Hands-on Workshop: Guided exercises to gain practical experience in setting up, customizing, and deploying ChatGPT solutions for public sector challenges.

Prerequisites:

  • There are no prerequisites for this course.

Grading Policy:

  • 2 exams
  • 1 capstone project

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